Policies & Information

Dance Shoes

  • Dance class is the most fun with shoes, Shannon recommends these, these, or these without taps. Tap shoes without the taps are also good. Of course if you have any questions don’t hesitate to message us!

General

Students should attend class with:

  • proper shoes for dance

  • the instrument

  • a recording device

  • small notebook and writing utensil or cell phones or other devices are welcome based teacher approval

Payment Policy

All payments are made online at the time of registration. Students are encouraged to take advantage of GROUP pre-paid classes and multi-class discounts for the semester to realize the best overall rates!

  • If for some reason you cannot process payment on-line and prefer a different method please contact us at Contact@PhoenixIrishArts.org

  • All private lessons should be booked at least 7 days in advance and group classes pre-paid in advance for the semester. Please contact us if you would like to arrange a different schedule and we will do our best to accommodate. Our aim is to retain every student!

  • In the event that PSIA needs to cancel in-person classes for music or dance due to COVID developments OR other events beyond PSIA control, every effort will be made to hold classes online or reschedule a makeup calss.  There will be no “refunds” issued for in-person classes cancelled when a replacement online class is made available. 

By exception, PSIA teachers may elect to replace normal classes with a performance opportunity. These are considered learning opportunities and important for development and will NOT be considered as refundable events.

Etiquette

  • When students respect teachers and teachers respect students, it can only benefit learning! Please be respectful of each other.

  • Please be on time, this means that instruments are out of cases and tuned prior to class; for dancers - shoes should be on and ready to dance!

  • We encourage students to bring water (bottles) to class. Snacks and other food should be in keeping with the policy of the venue.

  • Cell phones are not permitted except as a recording device

  • Do not Tweet, Snapchat, post to Facebook/Instagram, etc. private events of the school without prior approval from a representative of the school - for example recordings & pictures from groups classes and private lessons are to remain private. Phoenix School of Irish Arts will post to its social media platforms, and performers are encouraged to repost/retweet, etc. these posts.

Withdrawal Policy

Unless there are extreme circumstances, generally no refunds will be issued for missed classes except for the following withdrawal policy:

  • Private or group lessons booked for an entire semester may be refunded up through the first 3 classes for the amount remaining unused. Written request in advance should be submitted to Contact@PhoenixIrishArts.org.

  • Missed classes due to illness or other events may be rescheduled with the Teacher if 24 hour notice is given. The teacher and student will agree on location, time and if the makeup is online for rescheduled classes.

By exception, PSIA teachers may elect to replace normal classes with a performance opportunity. These are considered learning opportunities and important for development and will NOT be considered as refundable events.

Other

  • A medical release, consent to participate waiver, photo & video policy, emergency contact info and COVID safety policy are all required acknowledgements during the registration process.

  • By exception, a substitute teacher from the Phoenix School may be utilized to cover a class for another teacher.

  • COVID-19 Safety Policy: No one with symptoms of COVID 19 including Fever, Headache or Cough or known close contact to someone with COVID 19 shall enter the premises. Face masks are always welcome!